LEGAL

Terms & Conditions

Last updated: July 2026. The essentials of ordering with us.

Orders

All orders are confirmed once you receive a confirmation on call or WhatsApp. Custom and tiered cakes require 24 hours notice; regular bakery items are ready in 6–8 hours.

Pricing

Prices shown include preparation and standard decoration. Delivery is ₹49 and free on orders above ₹1499. Prices may change during festival seasons.

Custom cakes

The live preview in the Cake Studio is an illustration, not a photograph of the final product. We match colours, flavours and messages as closely as our craft allows.

Cancellations

Orders can be cancelled free of charge from My Orders while the status is Pending or Preparing. Once Out For Delivery, cancellation is not possible.

Refunds

If an item arrives damaged or incorrect, contact us within 2 hours with a photo and we will replace it or refund it in full.

Allergens

Our kitchen handles milk, eggs, nuts, wheat and soy. We cannot guarantee a fully allergen-free environment — please tell us about allergies when ordering.